You may cancel your booking with a refund up to 7 days before arrival, without need for justification.*
Cancellations due to Covid-19 are possible up to the day of arrival, with …
Stay in a Deluxe Room for up to 3 adults or 2 adults and 1 child
Stay in a Concierge Deluxe Room for up to 3 adults or 2 adults and 1 child
Carretera Federal Chetumal - Puerto Juárez KM 282 No.307
Occidental at Xcaret Destination ***** All inclusive is found along the Riviera Maya on the eastern coast of the Yucatán Peninsula, just south of Playa del Carmen. The hotel is located alongside the Xcaret Eco-Archeological Park.
Cancún International Airport (CUN) sits around 15 km / 9 mi south of Cancun, and around 60km (1 hour) drive from the hotel.
The airport is fairly well served internationally, and receives a number of direct flights from major cities/capitals across Europe, including from the UK. Alternatively, indirect options include flying via the USA, or elsewhere in Mexico.
Citizens of UK or European Union countries do not require a visa to enter Mexico for up to 180 days.
An immigration form must be completed and shown when entering/leaving Mexico. It is available on board flights to Mexico, or online in advance.
A passport valid for at least 6 months from the intended date of entry to Mexico is also required. It may also be required to show proof of your departure plans.
Note: if flying indirect via another country, be sure to check the requirements for that country. For instance, if flying via the United States it is necessary to apply for the ESTA Visa / Waiver Program in order to transit through the US.
From Monday to Friday from 9 a.m. to 10 p.m. and Saturdays, Sundays and holidays from 9 a.m. to 8 p.m.Local call charges may apply.