You may cancel your booking with a refund up to 7 days before arrival, without need for justification.*
Cancellations due to Covid-19 are possible up to the day of arrival, with …
Stay in a Junior Suite for 2 adults
Stay in a Luxury Junior Suite for 2 adults
Stay in a Beachfront Junior Suite for 2 adults
El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma
Paseo Chichen itza Ret 3 Lotes 12 y 13. Villas Pakal - Playacar, Playa del Carmen, West Mexico
El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is situated in the Kantenah bay, on the Riviera Maya. Surrounded by luxurious vegetation and coconut trees, it overlooks the gardens and the ocean.
Citizens of UK or European Union countries do not require a visa to enter Mexico for up to 180 days.
An immigration form must be completed and shown when entering/leaving Mexico. It is available on board flights to Mexico, or online in advance.
A passport valid for at least 6 months from the intended date of entry to Mexico is also required. It may also be required to show proof of your departure plans.
Note: if flying indirect via another country, be sure to check the requirements for that country. For instance, if flying via the United States it is necessary to apply for the ESTA Visa / Waiver Program in order to transit through the US.
Cancún International Airport (CUN) sits around 15 km / 9 mi south of Cancun, and around 84 km / 52 mi (1 hour and 15 minutes') drive from the hotel.
The airport is fairly well served internationally, and receives a number of direct flights from major cities/capitals across Europe, including from the UK. Alternatively, indirect options include flying via the USA, or elsewhere in Mexico.
Monday to Friday from 9 a.m. to 8 p.m. and Saturdays, Sundays and holidays from 10 a.m. to 6 p.m.Local call charges may apply.